Terms and Conditions
Terms and Conditions
Supplier: International Kodály Society
Address: H-1149 Budapest, Róna u. 120-122. 3.em. 340, Hungary
Registration Number: Fővárosi Bíróság 7044
Tax Number: 30001664-1-42
Membership fees and prices charged for books/materials supplied will be those displayed on the IKS website at the time of ordering. Prices are set in $US. The IKS reserves the right to adjust the fees and the prices of materials as and when necessary.
Method of Payment
Online purchases - payment is made by credit card.
After choosing the items and confirming the purchase you will be diverted to the website of the K&H Bank where you can pay through the safest encrypted transaction by giving your card number, the expiry date and the 3-digit safety code. K&H Bank accepts VISA Classic, VISA Electron and Eurocard/MasterCard type bank cards.
Bank cards authorized only for electronic transactions are only accepted if the usage of the card is authorized for this purpose by the issuing bank for that card. Please inquire at your bank whether your card can be used for internet shopping. K&H Bank will issue an authorization number for the transaction. We suggest that you write the number down, or print out the whole page. In case of an unsuccessful transaction, K&H Bank will send an error message and the cause of the error.
Processing of orders
All orders will be acknowledged. (You will be sent confirmation by email that we have received your order.)
You will be notified if any part of your order is out of stock. In that event, we do not choose any substitute. You will not be sent anything you have not ordered, and you will only be charged for the items posted to you.
Confirmation of exactly which items are being sent to you will indicate that a Contract exists between us.
Goods will be posted – within Europe by surface mail, outside Europe by airmail – as soon as possible after your order has been received and, normally, within one week. Despatch is normally to the billing address unless otherwise specified in the order.
IKS members are offered a discount on the prices of our publications. Before making a purchase, members should email the IKS Office directly and request a discount coupon. At time of purchase they should supply the appropriate information (i.e. the coupon code) to receive the discount.
Paying a membership fee entitles the person to enjoy the benefits of the given type of membership for 12 months, as described on page www.iks.hu/Membership/membership.html.
Refunds, Returns and the Right to Cancel
By cancelling the Contract in this way you are accepting the obligation to return to the IKS any unwanted goods that you have already received. Goods should be returned in good condition and carefully packaged within 8 days of receiving them.
Refund arrangements for orders sent within the EU
Once any goods returned as above have been received by the IKS, you will be refunded the full price you paid for them plus the postage and packing costs charged when the IKS originally posted them to you.
If you return an item because of an error on our part or because it is damaged, you will receive a full refund (i.e. cost of item plus original p&p).
We aim to ensure that any refunds due will be paid within 30 days – by the same means originally used to make the payment.
Where there is a failure on the part of a customer to return goods to the supplier (the IKS), the IKS reserves the right to charge for these goods. Please note that you MUST
- notify the IKS in advance before returning any goods
- obtain proof of posting when you send them
– otherwise the IKS cannot accept responsibility to refund you, should a return parcel go astray.
Orders sent outside the EU
Please note that it is not possible to give refunds for goods sent outside the EU. However, we will be ready to exchange an item returned because of an error on our part or because it is damaged/defective, provided that you have notified us and that the returned item, carefully packaged and where possible in the original packaging, is received by us within 30 days.
We are committed to your privacy. The IKS does not disclose customers’ information to third parties.
Your payment information is collected directly by the bank’s processor through its secure link only to facilitate the transaction. Specifically, no credit card information (including credit card numbers, expiration dates, or other validating information) is transmitted, processed, or stored directly by this site. Collecting and processing of personal data necessary for identification during the usage of our website complies with the data protection standards in force in Hungary (Law CXII. 2011). Your data will be handled confidentially and will not be given out to any third parties, unless it is necessary for the fulfilment of the contract (e.g. billing, shipping, courier service). Our colleagues, partners and service providers are all bound by data protection contracts. If you have any questions, please feel free to contact us.
The IKS reserves the right to make changes to our website, our policies and these Terms and Conditions at any time.